Liftmaster CAPXM Access Control Parts

LiftMaster CAPXM Smart Video Intercom replacement parts diagram

LiftMaster CAPXM Replacement Parts

Genuine LiftMaster replacement parts for the CAPXM Smart Video Intercom — the slim surface or flush-mount access portal with video, Wi-Fi and door control. Use the diagram above to find the key number for the part you need, then click any part number in the tables below.

The front panel is now supplied as K41-0216-001. The guide lists K41-0216-000; LiftMaster superseded it and the -001 revision is what ships.

Adding card or fob entry? The XMRDRKIT internal prox reader kit mounts inside the enclosure on the K41-0218-000 reader mounting plate, so you do not need a separate external reader.

Weak Wi-Fi on a recessed install? Try the WFBTEXT external antenna kit before replacing the internal K76-38957 antenna. Poor signal on a flush-mounted unit is nearly always the mounting, not a failed antenna.

Shares its door board with the CAPXL. K001D8478 fits both, as does the CAPXLCAM camera kit.

Common CAPXM Faults

Symptom Usual cause Parts to check
Unit dead, no display Power supply or internal wiring K41-0227-000 power supply, K41-0221-000 wiring kit
Screen blank or unresponsive Front panel with display K41-0216-001 front panel with display kit
Visitor cannot be heard, or no audio out Microphone or speaker kit K41-0223-000 microphone kit, K41-0222-000 speaker kit
Offline or dropping off the network Wi-Fi antenna or mounting position K76-38957 Wi-Fi antenna, WFBTEXT external antenna kit
Remotes not working Radio antenna kit K76-38958 radio antenna kit
Door relay not firing Door board K001D8478 door board and covers
Postal lock not releasing Postal lock switch K41-0219-000 postal lock switch
Boards unresponsive but panel lit Carrier board K41-0217-000MC carrier board kit

Intercom Repair & Service Parts

Ref Part # Description
1 CAPXLCAM Video Camera Kit
2 K41-0216-000 Front Panel with Display Kit — supplied as K41-0216-001
3 K41-0217-000MC Carrier Board Kit, CAPXM
4 K41-0223-000 Microphone Kit, CAPXM
5 K41-0219-000 Postal Lock Switch, CAPXM
6 K41-0220-000 Rear Housing Assembly, CAPXM
7 K41-0222-000 Speaker Kit, CAPXM
8 K41-0215-000 Cam and Lock Kit, CAPXM
9 K001D8478 Door Board and Covers, CAPXL / CAPXM
10 K41-0218-000 Reader Mounting Plate

Parts Not Shown in Diagram

Ref Part # Description
K41-0221-000 Wiring Kit, CAPXM
K41-0227-000 Power Supply, CAPXM / CAPXLV
K76-38957 Wi-Fi Antenna Kit
K76-38958 Radio Antenna Kit

Accessories

Ref Part # Description
LMMC-MINI Multi-Class SE RP10 Mini Mullion Reader
CAP2D Smart Access 2-Door Controller
CAPCELL Cellular 4G/LTE Modem with Wi-Fi
KPR2000 Wired Keypad and Proximity Reader
LMSC1000 RFID Long-Range Reader
PPK3PHMMC Passport 3-Button Keychain Remote with Prox
CAPXMTK CAPXM Trim Kit
XMRDRKIT Internal Prox Reader Kit
WFBTEXT Wi-Fi / BT External Antenna Kit