Genuine DoorKing 1862-010 control board — DoorKing’s “PCB Telephone, 2 Relay,” the main board shared by the 1802 EPD, 1803, 1808, 1810 and 1819 telephone entry systems. One board, five models.
The board ships with no memory chip. The directory lives on the plug-in chip, not the board: 1810-075 (1,000 numbers) on the 1810, 1810-068 (100 numbers) on the 1802 EPD. Move your existing chip to the new board and the programming carries over.
Display is separate too. The 1902-010 16 x 1 display serves the 1802; the 1890-010 8-character display serves the 1810. A dead display with a working board is one of those, not this.
Specifications
| Part number | 1862-010 |
|---|---|
| DoorKing description | PCB Telephone, 2 Relay |
| Fits | DoorKing 1802 EPD, 1803, 1808, 1810, 1819 |
| Includes | Board only — no memory chip, no display |
| Condition | Genuine DoorKing OEM, new |
Is the board actually the problem?
| Symptom | Check first |
|---|---|
| Unit dead, no display | Transformer and power wiring before the board |
| Display alive but the unit will not dial or answer | The phone line at the terminals — confirm dial tone with a handset first |
| Directory or codes lost | The memory chip, not the board |
| Display dead or scrambled, unit otherwise working | The 1902-010 or 1890-010 display |
| Keypad dead, display alive | The 1895-017 keypad and its ribbon, then the board |
| Powers up but ignores everything; relays never fire | The board |
| Talks and dials, but the door relay never fires | The relay wiring and the strike or maglock supply, then the board |
| Failed after a storm | Surge damage on the phone line or power — the board, and fit phone-line surge protection with the replacement |
After fitting
Fit your existing memory chip to the new board before powering up; the directory and codes live on the chip, not the board. Then confirm the system settings — talk time, relay strike time, tone-open codes — against your records before handing the system back.
Related
1802 parts · 1810 parts · all DoorKing telephone entry parts
Not sure which board you need? Send a photo of your existing board to parts@gatehousesupplies.com or call 866-965-5599. We would rather confirm it than have you fit the wrong board.