DoorKing 1837 Phone Entry System Parts

DoorKing 1837 Phone Entry System Replacement Parts

Genuine DoorKing replacement parts for the 1837 surface mount telephone entry system — DoorKing’s eight-line display panel — taken from the factory Illustrated Parts Breakdown for the 1837-080. Find your part on the diagram, match the number in the table below it, and click the part number to order.

The display is three separate parts. If your screen is blank or garbled, work through them in order: the 1896-012 is the 8-line LCD itself, the 1892-010 is the driver board behind it, and the 1816-042 ribbon carries the signal from the main board. The driver board is a fraction of the LCD’s price, so check it first.

1837 Surface Mount — Enclosure

DoorKing 1837 surface mount telephone entry system enclosure and display board replacement parts diagram
Ref Part Number Description Qty
10 1817-004 Cover, Plastic 8 Line 1
25 1804-023 Decal, FCC — not currently available from DoorKing 1
40 1400-009 Decal, Identification — not currently available from DoorKing 1
55 2599-008 Label, Patent 1
75 2900-907 Standoff, Aluminum 9/16 in. 6-32 4
90 2902-003 Nut, Nylon Lock 6-32 — 27 used across the whole unit 27
95 1837-010 PCB, Modem Programmable Electronic Directory — 80 and 90 series, no memory chip 1
100 1896-012 Display, LCD Assembly 8 Line 20 Character 1
115 2905-001 Screw, Round Head 6-32 x 1/4 in. 4
120 2905-003 Screw, Round Head 6-32 x 1/2 in. 2
150 1810-101 Box, Phone Slant — the surface mount enclosure 1
170 1814-049 Terminal, 20 Pin 1
175 1804-060 Transformer, 16.5 VAC 20 VA plug-in 1
177 1508-060 Transformer, 16.5 VAC 40 VA 1
179 1860-029 Washer, Nylon #6 16FN006062 10
180 1800-018 Weather Strip, .125 in. x .187 in. 2.91 ft
195 7082-059 Wire, Green 18 AWG stranded — enclosure ground 1
200 1816-042 Wire, 20 Conductor Ribbon Long — board to display 1
245 3002-021 Spacer, Nylon 6 x 3/8 in. 10
255 2600-884 Label, E.T.L. Separable — not currently available from DoorKing 1
280 1835-147 Memory chip, 3000 phone numbers APB — holds the directory 1
— 1892-010 PCB Assembly, 8-Line Display driver — shown on the drawing, missing from DoorKing’s parts list 1

1837 Surface Mount — Faceplate

DoorKing 1837 surface mount telephone entry system faceplate and button assembly replacement parts diagram
Ref Part Number Description Qty
15 1817-006 Cover, Plastic Lights 1
35 1804-042 Hole Plug, 7/8 in. stainless 1
45 1804-039 Retaining Strip, Keypad 2
50 1895-016 Keypad, 10 Pin Alphanumeric Header — discontinued, see the note below 1
51 1804-038 Wire, Ribbon Cable Assembly 10 Conductor 1
57 1998-010 PCB, Microphone Short SMT — fit when the visitor cannot be heard 1
58 1897-053 Gasket, Microphone 1
60 2356-010 PCB, LED Light Straight — two fitted 2
65 2900-905 Standoff, Aluminum 7/16 in. 6-32 2
70 4001-035 Lock, N16058BDxSF with 2 keys — two locks on this panel 2
73 1702-501 Cam, 7/8 in. — one per lock 2
80 2902-006 Nut, Nylon Lock 10-32 2
85 2902-002 Nut, Nylon Lock 4-40 6
92 2802-040 Washer, Push-on Clamp 2
103 1860-029 Washer, Nylon #6 16FN006062 4
105 1817-190 Speaker Assembly, Oval — fit when the resident cannot be heard 1
107 1804-012 Screw, Nylon Pan Head 6-32 x 3/16 in. 1
109 1817-197 Speaker Gasket, Oval — outer 1
110 1817-191 Speaker Gasket, Oval — inner 1
111 2616-006 Screw, Phillips Head 6-32 x 3/16 in. 2
115 2905-001 Screw, Round Head 6-32 x 1/4 in. 4
130 1804-016 Screw, Truss Head 6-32 x 3/16 in. 6
145 3002-004 Spacer, Nylon 6 x 7/16 in. 10
155 1837-050 Faceplate, Surface 8 Line — stainless 1
156 1837-025 Subplate, Surface 8 Line 1
158 2600-734 Nameplate, Plastic DKS Small 1
159 1897-050 Gasket, Support Thick 1/16 in. 2
160 1804-024 Switch, Micro NO NC C 1
165 1814-032 Plate, Switch 3 Button 1
179 1860-029 Washer, Nylon #6 16FN006062 10
215 1804-040 Wire, Telephone Line Cord 1
220 1804-028 Mount, Wire Clip 3
231 1814-140 Button Assembly, Chrome “A” 1
232 1814-141 Button Assembly, Chrome “Z” 1
233 1814-142 Button Assembly, Chrome “CALL” 1
245 3002-021 Spacer, Nylon 6 x 3/8 in. 10
270 1876-025 Ferrite, Snap-On Filter (Steward) — two fitted 2
281 — Wire Harness, 1837 Front Panel — DoorKing prints no part number for this; call us 1
About the keypad (ref 50). The 1895-016 alphanumeric keypad originally fitted to the 1837 has been discontinued by DoorKing, and the numeric 1895-017 is not a straight swap. If your keypad is worn or vandalised, call us before ordering and we will confirm the current retrofit for your serial number.

Manuals and Programming Software

Ref Part Number Description Qty
235 1815-025 Remote Program Pac for Windows — not currently available from DoorKing 1
240 1835-065 Manual, Owner’s — not currently available from DoorKing 1
— 1835-066 Manual, User’s — not currently available from DoorKing 1

Common 1837 Problems and the Parts That Fix Them

Symptom Likely Part
Panel completely dead Check both transformers — the 1508-060 40 VA and the 1804-060 20 VA. The 1837 runs two.
Display blank, garbled or half-lit 1892-010 driver board first, then the 1896-012 LCD, then the 1816-042 ribbon
Resident names lost or will not program 1835-147 3000-number APB memory chip
Resident cannot hear the visitor 1998-010 microphone PCB and 1897-053 gasket
Visitor cannot hear the resident 1817-190 oval speaker with 1817-191 and 1817-197 gaskets
A, Z or CALL button stuck or vandalised 1814-140, 1814-141, 1814-142
Display window crazed or yellowed 1817-004 8-line cover and 1817-006 light cover
Water inside the enclosure 1800-018 weather strip and 1897-050 support gaskets
Front panel damaged or corroded 1837-050 faceplate and 1837-025 subplate
Door will not lock or key spins 4001-035 lock and 1702-501 cam — two of each fitted

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