Genuine DoorKing 1800-010 cellular voice and data board — the circuit board that gives a DoorKing telephone entry or access system its cellular connection. DoorKing lists it for its cellular-equipped telephone entry units, the Access Plus systems and the Cellular Gateway. The current board supports VoLTE, so voice calls run over 4G LTE rather than the retired 3G networks.
Send us your model number before ordering. The 1800-010 is fitted across several DoorKing products, and the right check is the number on the cellular board currently in your unit, or the model on the label inside the door. If the site lost service when a carrier shut down its 3G network, this board is the usual fix.
Specifications
| Part number | 1800-010 |
|---|---|
| DoorKing description | PCB, Cellular Voice and Data |
| Fits | DoorKing cellular telephone entry, Access Plus and Cellular Gateway systems |
| Network | 4G LTE with VoLTE voice |
| Condition | Genuine DoorKing OEM, new |
Is the cellular board actually the problem?
| Symptom | Check first |
|---|---|
| No signal, unit otherwise working | The antenna and its cable, carrier coverage at the site, and the account status before the board |
| Calls connect but audio is broken | Carrier VoLTE provisioning, then the board |
| Data programming works, voice does not | VoLTE provisioning on the account, then the board |
| Unit dead | Transformer and power wiring before any board |
| Lost service after a carrier 3G shutdown | This board — the older cellular boards are 3G only |
After fitting
The board needs an active cellular account. Have the account details ready, confirm signal strength at the unit after fitting, and test both a voice call and remote programming before handing the system back.
Related
all DoorKing telephone entry parts · DoorKing access control
Not sure which board you need? Send a photo of your existing board to parts@gatehousesupplies.com or call 866-965-5599. We would rather confirm it than have you fit the wrong board.
